Frontier Infusion FAQs

There are many diseases treated with infusion therapy, including but not limited to: rheumatoid arthritis, psoriatic arthritis, ankylosing spondylitis, Crohn’s Disease, ulcerative colitis, Wegener’s, granulomatosis, microscopic polyanglitis, osteoporosis, systemic lupus erythematosus and more.

It may take 3 weeks to 1 month to be scheduled for your first infusion. Most insurance companies require a predetermination or authorization before you can receive infusion, and unfortunately, it can take a couple of days to weeks before we receive the predetermination/authorization. Additionally, infusion medications may have a specific loading dose, or set of initial infusion appointments that are scheduled closer together, which can delay your first appointment, if necessary, times are not available.

Drink plenty of water. Being well hydrated will help make it easier to start your IV. Avoid excessive amounts of coffee prior to your infusion because it can be dehydrating. Avoid foods and activities that cause dehydration prior to your infusion, such as heavy exercise, salty foods and donating blood. Make sure you arrive on time for your appointment. If you are more than 15 minutes late, we may have to reschedule your infusion.

A loading dose is an initial set of scheduled infusions before beginning a more routine treatment plan that is determined by your physician. The loading dose allows for a drug to reach a therapeutic level at a quicker rate, with consecutive infusion therapy as lower maintenance doses.

If your insurance does not provide proper coverage or denies an authorization, your doctor will determine the next steps to take and what will work best for you.

No. There are drugs used to treat autoimmune diseases that are classified as “chemotherapy drugs,” however, the dosage is much lower and less toxic than those used in cancer treatment.

Depending on the type of medication you are having infused, it can take as little as 30 minutes up to 5 hours.

Yes, we have a bathroom conveniently located near the infusion suite should you need to use it at any time.

The frequency of your infusion therapy will be determined by your physician.

Most patients say, “I didn’t feel anything at all,” while others claim it feels like a small pinch and is comparable to getting their routine lab work done.

The needle size is very small; this size needle is often used on children in the hospital.

Yes, patients can safely transport themselves to and from infusion.

If you are planning on becoming pregnant, it is best to discuss this with your physician before starting infusions to determine the best treatment plan. If there is a chance you could be pregnant, please notify your physician or nurse as soon as possible.

Any side effects would be an allergic reaction that would likely happen while you’re being infused. An allergic reaction may appear as itchiness, difficulty breathing or heavy pressure on your chest. Our trained nurses will be checking on you throughout your infusion, so if you have an allergic reaction, they will assist you.

Our oxygen tank is for emergency purposes only. It is the patient’s responsibility to bring enough oxygen for their commute to our facility, the length of appointment/infusion, and the commute from our facility.

Infusion Therapy is managed by our team of physicians and the experienced nurses here at Frontier Infusion Center. The staff is specially trained regarding all aspects of intravenous (IV) infusion including emergency procedures.

You will sit in a comfortable recliner during the therapy. You are welcome to take a nap during the procedure, or you can pass the time with a book, magazine, smart phone, computer, or tablet. Plus, all our suites have a private television in them. We also provide free Wi-Fi. Dress in layers for your own comfort. We offer blankets and you are welcome to bring additional blankets or pillows.

We do not allow friends or family members to sit with patients receiving infusion as it is a violation of privacy for other patients.

We do not allow infants or children in the infusion suite as it is unsafe for both patient and child in the case of a medical event. Additionally, individuals receiving infusion have weakened immune systems and are at greater risk of illness when exposed to germs.

We have “no pets” policy, A comfort or emotional support animal is not allowed, however, In accordance with the ADA, we do allow service animals in the infusion suite. The service animal should meet the following requirements: the animal must be free of fleas, ticks, and intestinal parasites, has been screened by a veterinarian within the past twelve (12) months prior to entering the facility, has received all required inoculations, is clean and well-groomed, and presents no apparent threat to the health and safety of patients, visitors, employees or others. All animals must be supervised by people who know the animal and its behavior and can control the animal.

In accordance with SC Law Enforcement Department, we do not allow any firearms or weapons of any kind at any of our locations. It is unlawful for individuals, including those with permits, to carry a firearm into a medical facility without express permission authorized by the employer of the facility.